How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19183
Experience:  Over 35 years of in home appliance repair and service
14308609
Type Your Appliance Question Here...
Appliance Tech Larry is online now
A new question is answered every 9 seconds

How do you reset the refrigerator after a power outage We

Customer Question

How do you reset the refrigerator after a power outage? We are running on generator power since Sunday and have to power up and down each day. The refrigerator will not coll and the digital readout is not on. The freezer is cooling down to about 11 degrees but the refrigerator unit is not cooling at all. Help?
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 5 years ago.
Hello I'm Larry and thank you for using our service. I will be helping with all my 30 years of training and knowledge to help you

may i have the model number please
Customer: replied 5 years ago.
hold on let me get it
Expert:  Appliance Tech Larry replied 5 years ago.
take your time ,, thanks
Customer: replied 5 years ago.
MFD2561HES
Customer: replied 5 years ago.
hello
Expert:  Appliance Tech Larry replied 5 years ago.
thanks ,, this one does not have a reset to the unit ,,, look inside the freezer and tell me if you see frost on the inside back wall and if the fan inside is blowing please
Customer: replied 5 years ago.
there's frost and the fan is not blowing
Expert:  Appliance Tech Larry replied 5 years ago.
is it a light coat or heavy frost?
Customer: replied 5 years ago.
a little of both
Expert:  Appliance Tech Larry replied 5 years ago.
and the read out is blank?
Customer: replied 5 years ago.
yes
Expert:  Appliance Tech Larry replied 5 years ago.
on the back of the fridge down at the bottom inside a plastic panel is the electronic control board, part number 12002608 which cost about $158 and you can get it at a local appliance parts dealer near you which it will need to be replaced in order to fix the fridge ,, Glad i could help you with your problem so please press the accept button before you leave ,, thanks
Appliance Tech Larry and 3 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
OK Larry. Finally got the part you suggested. Installed it, programmed it according to instructions... $180 and a week laqter, it still doesn't work. same problem... even let it sit a day just to make sure it needed time. not happy. what do I need to try next?