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Press power cool and power freeze together for 15 seconds, the lights should flash during that time, tell me what happens afterward..
Unplug the unit for 5 minutes and plug it back in, to see if the computer resets itself...
Your acceptance of my answer if helpful to you, requires that you press the GREEN ACCEPT button, this will allow me to get credit for helping you today, The deposit you paid in the beginning is just that and does not transfer to any experts until you press it...
I cannot know everything since I am not there with you to see all the conditions that the appliance we are talking about,
Pressing the ACCEPT button will not stop me from continue to helping you in the future if needed on the problem we are working on..
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Sorry dident work