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If it's staying hot the compressor isn't coming on. Any chance it was layed on a side or back when delivered?
was it layed then?
even just a few minutes?
that is the issue unfortunately
Unless you left it upright for over 24 hours before plugging in, the compressor is locked up
That would cause your symptoms, and if leaned is VERY common
Do you hear a BUZZ click about ever 3-5 minutes?
any flashing lights?
Which light is on?
That is a bad board
the blue light isn't even an error code and the interior bin light should NEVER go off unless the door is closed
It is possible the plug (hot and neutral is wired backwards) but aside from that it's a bad board
Since it's brand new it's time to call for service
You won't have to pay for it,
I have seen it before
Used to do warranty work for whirlpool, see it a LOT
Wish I could tell you a simple fix, but the light shouldn't go off and there isn't any button you can press to fix that
Do you need their customer service number, or does where you bought it from have service?
ok well as long as it was new they should warranty it
comes with 1 year out of the box
you can with a meter
But you have to pull it out to check and it's kinda a pain. I would just have an appliance tech out
They can check it as well
But apliance techs swap them
it's just moving a wire
I do them in less than 5 mins
no big deal, no need to pay an electrician
The wire will be fine
I would suggest having the electrician or appliance guy do it
Electricity isn't something you should mess with
and at this point with the light going off I'm not sure that is your problem
No problem. Have a great rest of your evening, and just turn it off till you get someone scheduled. No point wasting water and electricity
Please remember to leave feedback after clicking accept and lemme know if you need anything else on this later on. Thanks!