The door lock can't engage, there is a 2nd stage solenoid that is trying to engage (the whine you hear) and then it unlocks thinking you just haven't closed the door fully
I would press on the door extra to be sure it's closed well, if it is then replace the door latch
It is 1 parts number, comes as an assembly, and then you will have a working washer back
are you pretty sure about this resolution? i pressed hard on the door after closing it then tried to start and it did the same thing. Also is the door latch asebly simply the piece you see on the outside or are the electronics on the inside not visible?
Yes there are electronics on the inside
you remove the door boot
and then the 2 screws around the piece you see
Then you can unhook the wiring (BE SURE YOU UNPLUG THE MACHINE)
and you can swap it
Then reinstall the door boot and test
okay. do you have the part number or is that the high detail?
I'm happy to look it up for you, I don't have it off the top of my head
Lemme look it up and I will provide that an an ordering link
just a min
I'm gonna save you enough money it more than pays for your question
The GE part number is XXXXX
There is a whirlpool door lock that is the same part (it subbs over) exactly the same
i agree, just skeptical at first, that is all.
You can order from Marcone by calling at 1-888-464-2853 or through Repairclinic.com whichever is easier for you. Both appear to have it in stock.
Repair clinic might be a bit cheaper than marcone
BUt I would definitly order the whrilpool part since it's the same thing and it's more than half off
will i get an email of this chat when done?
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the 818 part is the whirlpool number correct?
I didn't provide the GE because it's ridiculously priced
the 818 part is the whirlpool number?
the 818 is the whirlpool number?
Are you getting my replies?
my screen was stuck
no problem, I thought you weren't getting myreplies
thank you very much! appreciate your help.