Appliance Repair Questions? Ask a Technician for Answers ASAP
My Frigidaire refrigerator's ice maker is not making ice. When I lift the arm for ice making, water drains from the refrigerator onto the floor from below the refrigerator. The water dispenser on the front of the freezer works fine. The water filter was replaced two months ago and since then, the ice maker has not worked. I know that water flow is going to the front of the freezer. The ice maker will not make a cube of ice. I tried to thaw out the water line at the back of the freezer with a hair dryer and this clearly was not the problem. The Frigidaire Model no FRS26ZNH (Puresource Plus).
1. Checked the water lines at the back of the refrigerator. Made sure that water was flowing through the poly tubing.
2. Made sure that the water filter was properly installed.
3. Made sure that water was flowing from dispenser in front of freezer.
4. Removed ice maker to see if there were any noticeable mechanical problems.
5. Used a hair dryer to blow warm air on the water lines at the back of the freezer to be sure that the lines were not frozen. After completing this, no ice was made.
Hello,It sounds like your fill tube is frozen solid from the air that entered the system when the filter was replaced. Probably the best thing to do is check the fill tube behind the icemaker and if it's frozen solid, use a hair dryer and thaw it out. If it's not frozen, you'll need to replace the electronic water valve or check for a broken water line on the back of the refrigerator where your water supply line from your house connects to your refrigerator itself.
Please allow me some time to do research and type a response to each of your posts.
ok. I am a Chemical Engineer and I work to solve problems all of the time. I do not know refrigerators and the water flow schematics are not available via the internet so I am at a loss. I do know how to look at things pragmatically and I need your expert help here. I have water flow to the dispenser. The ice maker will not make ice. The dispenser on the front will crush and dispense ice when filled with packaged ice. The water filter that was replaced is in the refrigerator portion of this side by side unit, not the freezer. The fact that it took 10 minutes to replace the water filter in the frig did not have any impact on the icemaker. The icemaker worked fine prior to the water filter warning light showing "red" indicating it needed replaced. The filter was not dirty at all. I was surprised why the light went red. It took several efforts to reset the system and get it to go to green and then allow water to flow through the system. However, the icemaker never began to make ice again. I suspect that something has prevented water from flowing to the icemaker but I am not sure. I have no idea what valve could be remaining closed or how water will leak from the frig if the icemaker arm is up, yet no ice is made in the icemaker.
Ok if you are absolutely sure the line is not plugged as suggested by the last expert then the only problem this can be is the valve.Although the water dispenser is working on the front the valve is a dual valve (one valve for the ice maker and the other for the water dispenser, there is a sure fire way of finding out and making sure the water line is not plugged. Follow the directions below.To figure out which pull the unit out from the wall and remove the lower panel in the back. Trace the line from the ice maker down the back side of the unit to the valve, Now pull the water line for the ice maker out of the valve and blow into the waterline.If you are able to blow air into the waterline then the valve is bad and will need to be replaced.If you cant blow air into the line then there is a ice blockage somewhere in the waterline. In this case you will need to locate the blockage and thaw the ice with a hair dryer.If you have any questions please feel free to ask.
I don't have a flow schematic but can tell you how it works,Not all ice makers run through the filter, if this is the case waterline will come to the valve then directly up to the ice maker.If the water line does run through the filter for the ice maker then the water will run to the filter then back to the 2 valves then to the ice maker.You can figure out which valve is for the ice maker by following the waterline from the back of the freezer down the back to the valve.If the valve is bad it has either been plugged up with calcium over a period of time or the electronic coil has shorted.Ice makers are very simple systems with just 2 parts, the ice maker (this tells the valve when to open and close) and the valve.You can also make sure that it's not the ice maker by pouring some water into the tray where the ice is made, if the ice cubes are made and pushed into the container and your sure the line is not plugged then replace the valve this will fix the problem.