Appliance Repair Questions? Ask a Technician for Answers ASAP
If you still need assistance please answer this question that i had asked.
What 3 second release button did you press?
OK, if there is still water in the machine the door will not open no matter what you have tried. What you pressed was the (end of cycle signal) That locks and unlocks the controls. Dont press that again unless the controls wont work for you. I want you to press the DRAIN/SPIN to remove any water that might be left in the machine and the washer door should unlock for you. If that dont work try this one, Is the ADD A GARMENT LIGHT ON? If so press the PAUSE/CANCEL once, the door should unlock. Another item,press the Pause/Cancel for 5 seconds then unplug for 5 minutes then plug back in. The last item is this unplug machine then take out the 2-3 screws that are at the very bottom of the toe kick panel then on the right hand side take your hand and put it up there and you should feel a cord grab it and pull it down then your door will unlock for you, while you are there you can check your drain pump filter, get some towels and lay under the screw cap you will see it then unscrew it and clean the filter this will cause the water not to drain all the way out and it wont open the door also. Try all of this when you get home and if your still having problems get back with me on this same post. Please do not open another question otherwise i will not get it. Thanks, XXXXX XXXXX
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