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Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19181
Experience:  Over 35 years of in home appliance repair and service
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my GE washing machine is locked. How can I unlock it Thank

Resolved Question:

my GE washing machine is locked. How can I unlock it? Thank you.
Submitted: 3 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 3 years ago.
Hello I'm Larry and thank you for using our service. I will be helping with all my 30 years of training and knowledge to help you

press and hold the end of cycle button for 10 seconds
Customer: replied 3 years ago.
Where is the end of the cycle button please?
Expert:  Appliance Tech Larry replied 3 years ago.
tell me what all the buttons on the panel say from left to right please
Expert:  Appliance Tech Larry replied 3 years ago.
Lock
You can lock the controls to prevent any
selections from being made. Or you can
lock the controls after you have started a
cycle.
Children cannot accidentally start the washer
by touching pads with this option selected.

To lock the washer, press and hold the lock button for 10 seconds. .

To unlock the washer controls, press and hold the lock button for 10 seconds.

The control lock icon on the display will light up when it is on.
Customer: replied 3 years ago.
Power,start/pause, lock button, delay start. Under thus it says different cycles like whites; then extra rinse soil level, spin speed,wash temp
Expert:  Appliance Tech Larry replied 3 years ago.
To unlock the washer controls, press and hold the lock button for 10 seconds.
Customer: replied 3 years ago.
I do not have children. Lock light is on. I did not lock it. It came on. I have pushed lock button with no luck.
Expert:  Appliance Tech Larry replied 3 years ago.
did you hold the lock button down for 10 seconds and the light did not go out?
Customer: replied 3 years ago.
Correct.
Expert:  Appliance Tech Larry replied 3 years ago.
you will have to replace the control board, part number WH12X10355 and you can get it at a local appliance parts dealer near you ,, thanks
Customer: replied 3 years ago.
I appreciate all your time. I wonder though if it would cost me less to buy a new washer. If this is not going to fix the problem.
Expert:  Appliance Tech Larry replied 3 years ago.
thats up to you ,, the board cost about $188 and you can get it at a local appliance parts dealer near you
Expert:  Appliance Tech Larry replied 3 years ago.
there anything else i can help with today
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19181
Experience: Over 35 years of in home appliance repair and service
Appliance Tech Larry and 3 other Appliance Specialists are ready to help you

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