Sorry - this took a while. Good news and bad news. The white cap and thing attached (filter?) were screwed in really tightly and after removed, it had a lot of black moldy stuff on it and some coins in the "tray" and some "threads" but no larger fabric things. Nothing was stuck up in the holes as far as we can see. It drain the water out, but the controls still won't work. Plugging and unplugging allows you to turn on power but then if you push another button it locks the door and the other control buttons will not function. You have had great suggestions so far - what next?
We bought the washer from Sears (it is a Kenmore HE 2 plus) 4 years ago - does Whirlpool make the Kenmore washer?