Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. lets get started.
I will go downstairs and check and be back asap
I'm back. I couldn't find it on the front and it's too heavy to move it away from the wall and cabinetry. I found the "Use and Care Guide"-would it be there?
The door won't open. Hold on, I'll try it again
I'm back. I pushed the cancel button. The machine started up but not washing. It sounds maybe like the water is emptying without the sound of water draining. Does that make sense to you? It first seem to do this when I used the delicate cycle. Now it's doing it on the other cycles. I thought it was just something that I never noticed before. But today I saw the word "SUD" displayed. I'm reading my my USE AND GUIDE. I'll give you the #'s that are on the front just in case they might be of help.
4619 702 82531 Rev. 1 0r W10176966C. I have always used the HE products(detergent and downey)
Ok I'm back again and out of breath (It's a 3 story house)
When I got down to the laundry room the machine had stopped and I could open the door. Here are the model #'s: MHWE500VW11 AND just in case:
Type 199-02 729 WT/CR
I have a feeling it also has something to do with the very fast spin cycle-it tends to sound unbalanced. Will that cost an arm and a leg to remedy?