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Okay, if you lift the lid and look in the back center they should be a tag with the full model number, it will start with a number like 110, 106, 665, or some other combination of three digits, if you can get me that I will get you the information you need and diagrams and possibly videos to help you, most likely you have some of the green stuff in the pump also clogging it up so it doesn't drain completely or correctly which will make this bang around when it starts to go into spin, I wait for your reply thanks, Bryan