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gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
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My 2007 GE spacemaker microwave model jvm2070sk02 keypad has

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My 2007 GE spacemaker microwave model jvm2070sk02 keypad has stopped working. It's lite and all, but nothing happens when you press the buttons. Thoughts? I can unplug it and have the keypad screen change to say the food may not be done because the power went out...

gst85 :

hello,is it giving any errors

Customer:

no errors

Customer:

everything looks normal but I can't select anything on the keypad

gst85 :

ok it seems that a relay has shorted out on the touch pad which is why it will not respond

Customer:

It just did respond to the notice from when I unplugged it. I selected "ok", but now the standard screen is up and nothing

gst85 :

what options will it respond to?

Customer:

I just pushed a selection of buttons and it randomly works now... ugh

gst85 :

lol

gst85 :

wow

gst85 :

thats weird

Customer:

At this moment, nothing...

gst85 :

could be making bad contact

gst85 :

you may need to replace the board.

gst85 :

but i must tell it is pretty expensive

Customer:

all buttons work again now

Customer:

clearly intermittent... ugh the worst kind!

gst85 :

thats good news!.

gst85 :

lets hoe it stays that way lol

Customer:

any impact you think from boling water under it - on the other side from the keypad?

gst85 :

could of overheated the components

Customer:

it is 90 outside too... and I'm boiling pasta... duh

gst85 :

try to boil on the oposit side

Customer:

this is the opposite side

gst85 :

id like some lol

gst85 :

i think it will be fine.but the heat is a part of your issue

gst85 :

do you have any questiosn for me?

Customer:

I went to the "help" button and I can't select the "troublshooting" or anything again...

Customer:

What's the replacement part number in case I get stuck and need a new one?

gst85 :

touch pad

Customer:

It it anything I can clean or something? I have an electrical background

gst85 :

one minute please

Customer:

ok

gst85 :

okay that part is out of stock .through repair clinic

gst85 :

you may be able to go through www.sear parts direct.com

gst85 :

for now just play it by ear

Customer:

do you have a part number?

gst85 :

Manufacturer Number WB27X10901

gst85 :

anything else youd like to ask me

Customer:

thank you!

Customer:

that is all...

gst85 :

your welcome.pressing accept pays me for my time

gst85 :

have a great day

Customer:

I shall!

gst85 :

please leave feedback

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