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rick ready
rick ready, Home Appliance Technician
Category: Appliance
Satisfied Customers: 235
Experience:  I have 29 years exp. on all makes and models just ask
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On my Whirlpool SB540W american fridge freezer, the freezer

Customer Question

On my Whirlpool SB540W american fridge freezer, the freezer temperature indicator is flashing with 2 dashes & neither freezer and fridge are as cold as they should be.
Submitted: 5 years ago.
Category: Appliance
Expert:  rick ready replied 5 years ago.

rick ready :

hello let me help you with that.

rick ready :

what i would like you to do is unplug it for one min. and replug.

JACUSTOMER-ymthu7fu- :

ok

JACUSTOMER-ymthu7fu- :

I've done that, alarm sounded immediately & 2 flashing dashes appeared again

rick ready :

ok look in the freezer at the back panal andsee if there is frost build up

JACUSTOMER-ymthu7fu- :

Yes there is

rick ready :

ok you have a defrost prob.

rick ready :

what you will have to do is take the panal off melt the ice off and replace the defrost thermostat.

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JACUSTOMER-ymthu7fu- :

Is that all I need to do?

rick ready :

yes

JACUSTOMER-ymthu7fu- :

Is that all I need to do?

JACUSTOMER-ymthu7fu- :

Is this affecting the fridge temeprature also?

rick ready :

yes the ff side gets cold from freezer

JACUSTOMER-ymthu7fu- :

Thanks, do you have the part number?

rick ready :

i use ge wr50x50 if this helps please press accept a bonus is appreciated thank you.

rick ready :

are you there?

rick ready :

a blow dryer works to get the ice to melt faster.