How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask rick ready Your Own Question
rick ready
rick ready, Home Appliance Technician
Category: Appliance
Satisfied Customers: 235
Experience:  I have 29 years exp. on all makes and models just ask
26453129
Type Your Appliance Question Here...
rick ready is online now
A new question is answered every 9 seconds

have an LG refridgerator with a bottom freezer that is 15 months

Customer Question

have an LG refridgerator with a bottom freezer that is 15 months old. the freezer is not keeping things frozen anymore. What should we do?
Submitted: 5 years ago.
Category: Appliance
Expert:  rick ready replied 5 years ago.

rick ready :

hello let me help you with that.

rick ready :

hows the top part?

Customer :

The top part seems to be working fine in all areas. Even the icemaker seems to be working great. The juice concentrates are liquid and the icecream is barely cold. Thanks

rick ready :

hello

rick ready :

i will be online at 9:30

Customer :

hello?

rick ready :

check to see if your fan is running behind the refrig.at bottom make sure the coils are clean from lint,dog hair etc... if this helps press accept bonus is appreciated thank you.