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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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We just had a power outage and our frigidaire refrigerator

Customer Question

We just had a power outage and our frigidaire refrigerator / freezer .. The refrigerator does not work but the freezer does.
Submitted: 2 years ago.
Category: Appliance
Expert:  John replied 2 years ago.

Hi I'm John I will help you with the problem.

Open the freezer door and reach in to the back panel can you see frost on the panel and can you hear the freezer fan motor going ?

Customer: replied 2 years ago.
No fan running. But the ice maker or more so the despenser seems to be working. It has a green light.
Expert:  John replied 2 years ago.

If the fan motor isn't going thats the problem no fan the fridge side cant get cold .

Replace the fan motor it should fix the problem.

Customer: replied 2 years ago.
So you think the fan blew out for some reason during the storm? The interior light of the freezer is working but I cannot get the refrigerator side to show any power. Makes me think it might be something else.
Expert:  John replied 2 years ago.
Can you hear the compressor and the condenser fan motor going at the back.
Customer: replied 2 years ago.
No .. Nothing seems to be going. I just think it is strange that one side has power and one side does not.
Expert:  John replied 2 years ago.
So your saying the only thing working are the lights is that correct.
Customer: replied 2 years ago.
Yes on the freezer side. The refrigerator side has no power.
Expert:  John replied 2 years ago.

The fridge is in the defrost cycle look in the same control box where the thermostat is located you should see a defrost control

I will look at the model number again It may take a few minutes.

Expert:  John replied 2 years ago.

http://www.repairclinic.com/PartDetail/Circuit-Board-or-Timer/241511102/1056492?modelNumber=PHSC39EHSS2

This is the control board check this part for a burn mark ,

this controls the whole fridge.

John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience: Appliance repair business owner for over 43 years.
John and 2 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Just got it work again by resetting the circuit breaker. Thanks!
Expert:  John replied 2 years ago.

Great that was easy.

Thanks and God bless.

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