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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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Washing machine will fill and drain but not wash/spin

Resolved Question:

Washing machine will fill and drain but not wash/spin
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Medic replied 5 years ago.
Hello,

When it should be agitating and or spinning does it sound like the motor is running?
Customer: replied 5 years ago.
Yes... it sounds normal that is why we thought it was a belt
Expert:  Appliance Medic replied 5 years ago.
Ok great that means your transmission has failed. The gears inside are bad not grabbing thats why it sounds like its going but its not..
Appliance Medic and 5 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

Um, okay.Thank you for your help. Is this a repair or replace situation?
Expert:  Appliance Medic replied 5 years ago.
Yes, your welcome. Check the use and care guide the trans may have a five year warranty if not its time to replace it.