How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Washing machine will fill and drain but not wash/spin

Resolved Question:

Washing machine will fill and drain but not wash/spin
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Medic replied 5 years ago.
Hello,

When it should be agitating and or spinning does it sound like the motor is running?
Customer: replied 5 years ago.
Yes... it sounds normal that is why we thought it was a belt
Expert:  Appliance Medic replied 5 years ago.
Ok great that means your transmission has failed. The gears inside are bad not grabbing thats why it sounds like its going but its not..
Appliance Medic and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

Um, okay.Thank you for your help. Is this a repair or replace situation?
Expert:  Appliance Medic replied 5 years ago.
Yes, your welcome. Check the use and care guide the trans may have a five year warranty if not its time to replace it.