Appliance Repair Questions? Ask a Technician for Answers ASAP
if you are checking the voltage to the dryer at the terminal block and you have no voltage between red and black .
You have a household electrical issue . check your breaker
This was your last post to me .
---------------------------Vent hose was off. Turned it back on and checked voltage at the terminals at the contact block and it registered 0. Checked voltage during diagnostic mode with element heating and it registered 235 V
Previous expert had asked if the last test was with the vent hose was off. He asked me to start a drying cycle and measure the voltage across the heating element. When I did that the element never heated up and registered zero volts. So then I measured it in Diagnostic mode to made sure it was seeing the proper voltage then (registed 235V).
ok and if you run another regular cycle what voltage do you get ?
Not diagnostics just normal heat cycle.
then if you at any time have no voltage to that terminal block you have a house electrical issue.
It should be a constant 240 volts at all times.
OK Are you saying when NOT in diagnostics that at the cord terminal block if you program a normal cycle you are not getting 240 volts A/C
You still have not answered this pending question yet .
You can get 240 in diagnostics but Not in A Normal cycle. This is what they call a floating neutral in the house electrical system .
I need to know this info to assist you .
We are talking passed each other. The previous expert asked me to measure the voltage inside the machine at the heating element. 2 wires come into a ceramic block and the heating element is attached. I was trying to clarify that I was not on the heating element side.
On the Incomming terminal block I have 240 V from black to Red (far left and right terminals ) and shows 120V from black to white (left and ceter terminal)
ok so I think I understand .
You are not getting 240 at the heating elements in a normal dry cycle BUT you are getting it on diagnostics is that correct?
ok That has to be an issue with the electronic control .
here is a link to the part.
Any test I can perform to confirm that?
When I followed the tech sheet tests Everything appeared OK
well you actually have .
The element gets power 240 volts in diagnostics and no voltage in normal cycle .
the only component that controls that is the control board nothing else