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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 6790
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a Whirlpool dryer, a 3 cycle special edition commercial

Customer Question

I have a Whirlpool dryer, a 3 cycle special edition commercial capacity. I've had it for about 10 years. When I set the timer and select a drying time, nothing happens when I push the start button. I can hear the timer running but the button doesn't start anything. What is the problem (selenoid) and can I just replace that? What can I do to rule out other things?
Submitted: 3 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 years ago.
May I get your units Model number to better assist you?
If you open the door in will be on the face frame of the unit.
Customer: replied 3 years ago.

I was looking on the back! Its all right there when you know where to look. Here is all the info:

 

MOD: LER3624JQ0

Ser: MK2415962

Type: D433-ELE-2406028-FM54

Expert:  Whrlp Master Tech replied 3 years ago.

Thank you .


You have an open thermal fuse .we can test it .

If you pull the dryer out unplug it .

Remove the rear panel .and on the bloer housing on the left you have a thermal fuse that has two blue wires on it .

Remove those two wires ans touch them to geather ,plug the dryer in ,and then try to start it .

And let me know what it does?

Customer: replied 3 years ago.

Do I have to uncrimp them or something to get those two connectors off? I can seem to wiggle them loose.

 

Expert:  Whrlp Master Tech replied 3 years ago.
they just pull straight off
Customer: replied 3 years ago.

Okay, got braver and pulled and they did and I touched them together, reattached, plugged in, set it for 30 min and pressed the button. Nothing.

Expert:  Whrlp Master Tech replied 3 years ago.

and they did stay togeather ?

and the door was closed?

Customer: replied 3 years ago.
No, they didn't stay stuck together, like they were magnetized. Do you mean like that, did they stick together like magnets?
Expert:  Whrlp Master Tech replied 3 years ago.

no they need to be touching while and during the pressing of the start button

 

 

 

Customer: replied 3 years ago.
Oh. Okay, just a minute
Expert:  Whrlp Master Tech replied 3 years ago.

ok

 

Customer: replied 3 years ago.

Yes, my dryer came on! So, do I need to buy a new fuse?

Expert:  Whrlp Master Tech replied 3 years ago.
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 6790
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Whrlp Master Tech and 5 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
Thank you very much! I will not use it like that in the meantime. Have a good night!
Expert:  Whrlp Master Tech replied 3 years ago.
Good , Glad to assist you ,and Thank you ,have a good evening .

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