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I have a Whirlpool dryer, a 3 cycle special edition commercial

 
Whrlp Master Tech's Avatar
  • Answered by:Whrlp Master Tech
  • Whirlpool Master Technician
  • Positive Feedback: 94.6 %
  • Accepted Answers: 5856
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Customer Question

I have a Whirlpool dryer, a 3 cycle special edition commercial capacity. I've had it for about 10 years. When I set the timer and select a drying time, nothing happens when I push the start button. I can hear the timer running but the button doesn't start anything. What is the problem (selenoid) and can I just replace that? What can I do to rule out other things?

 

Optional Information:
Make: Whirlpool
Model: 3 cycle Special Edition circa 2001

Already Tried:
(I don't know where the model number is XXXXXXX). I don't know what to try so far because the button just doesn't start the dryer anymore.

Submitted: 661 days ago.
Category: Appliance
Value: $30
Status: CLOSED
Picture
Expert:  Whrlp Master Tech replied661 days ago.

May I get your units Model number to better assist you?
If you open the door in will be on the face frame of the unit.

Customer replied661 days ago.

I was looking on the back! Its all right there when you know where to look. Here is all the info:

 

MOD: LER3624JQ0

Ser: MK2415962

Type: D433-ELE-2406028-FM54

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

Thank you .


You have an open thermal fuse .we can test it .

If you pull the dryer out unplug it .

Remove the rear panel .and on the bloer housing on the left you have a thermal fuse that has two blue wires on it .

Remove those two wires ans touch them to geather ,plug the dryer in ,and then try to start it .

And let me know what it does?

Customer replied660 days and 23 hours ago.

Do I have to uncrimp them or something to get those two connectors off? I can seem to wiggle them loose.

 

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

they just pull straight off

Customer replied660 days and 23 hours ago.

Okay, got braver and pulled and they did and I touched them together, reattached, plugged in, set it for 30 min and pressed the button. Nothing.

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

and they did stay togeather ?

and the door was closed?

Whrlp Master Tech40751.1263957176

Customer replied660 days and 23 hours ago.

No, they didn't stay stuck together, like they were magnetized. Do you mean like that, did they stick together like magnets?

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

no they need to be touching while and during the pressing of the start button

 

 

 

Customer replied660 days and 23 hours ago.

Oh. Okay, just a minute

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

ok

 

Customer replied660 days and 23 hours ago.

Yes, my dryer came on! So, do I need to buy a new fuse?

Accepted Answer

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

yes ,here is a link to the part ,

You will not be able to use the dryer like this ,that was for testing only.

http://www.se arspartsdirect.com/partsdirect/part-number/Whirlpool-Parts/Dryer-Parts/3392519/0026/110/Model-LER3624JQ0/1198/0151200?keySuffixId=NA&productTypeId=x&searchModelNumber=LER3624JQ0&subCompDesc=Bulkhead&brandDesc=WHIRLPOOL&modelDesc=DRYER&blt=11

 

Expert TypeWhirlpool Master Technician
Category: Appliance
Pos. Feedback: 94.6 %
Accepts: 5856
Answered: 7/27/2011

Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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Customer replied660 days and 23 hours ago.

Thank you very much! I will not use it like that in the meantime. Have a good night!

Picture
Expert:  Whrlp Master Tech replied660 days and 23 hours ago.

Good , Glad to assist you ,and Thank you ,have a good evening .

 
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