Hello, Thank you for using JustAnswer! If you have any questions after reading my answer,be sure to let me know. Does it wash, but not spin? Or does the mashine not agitate at all?
It agitates and rinses. The water drains but the clothes are left very wet.
Okay give me a minute to check something.
If it will agitate but not spin would likely indicate a mechanical failure in the gear case or the brake is not releasing.
If the washer will not agitate or spin while the motor is running, the failure would be a broken motor coupler. To access the motor coupler will involve removing the washer cabinet, pump and motor.
This does not sound like a DIY repair.
To access the motor coupler will require removing the washer cabinet.
You now have access to the motor coupler part#285753A. The motor coupler consists of three (3) parts. One fits on the gear case input shaft, one fits on the motor shaft and the rubber isolator links the two together once the motor is reinstalled.
Reverse the procedure to re-assemble the washer.
No this is not a home handy person repair!!
Unfortunately , you may need a hands on tech on location.
Who is best to call?
1. Appliance repair store?
How much should I expect to pay, parts & labor total?
If you machine is 13 years old I would replace it rather than investing a couple hundred dollars in to an old unit. You have to decide this!
Sears appliance repairs.
I'll give you the number
So it would cost a few hundred to repair it?
let me see
They may charge you $100 service charge and then the parts and labor. The coupling they list for about $20. plus labor you may be at $200.
If thats all they find.
Would a local place be a better idea?
You know the new washers use 1/3 the water than the older ons
Do you mean front-loaders?
Yours may use 48-50 gallons per wash and there are washers today that only use 9 or 10 gallons!!!
They really pay for them selves in a few yaers.
Washers of the last decade only last 9 or 10 years
!3 is great
So it sounds like you're saying I'm running on borrowed time in any case.
That was Sears repair #
If you can afford to replace it, Thats what I would suggest.
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