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Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience:  10 years experience appliance repair and installation
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Super New Wave Oven bought in september 2011 stopped working. temperature and timer ligh

Customer Question

Super New Wave Oven bought in
september 2011 stopped working. temperature and timer lights up but oven does not get hot. Please let me know what steps i need to due to rectify this issue. phone(NNN) NNN-NNNN email isXXX@XXXXXX.XXX. thank you
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. Iets get started.

 

 

Do you have a model number? Also is this gas or electric?

 

Customer: replied 3 years ago.
this is an electric # XXXXX super wave oven conventional style
Expert:  Bryan replied 3 years ago.
I'm sorry I have no information on this unit, I will opt out and this question will go back on the list, maybe someone else will have the info for you, thanks, Bryan
Expert:  Neilwill replied 3 years ago.
Hello,
Thank you for using JustAnswer!
If you have any questions after reading my answer,be sure to let me know.

It seems this oven has a bad control or circut board. I

This is a premature burn out.

Unfortunately only the factory techs can repair this super wave oven. You can call them at 1-800-423-4248 and Since it is only bought in Sept. 2011 they will be able to give you instructions how they will repair or replace the unit for you.

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