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I have a whirlpool duet dryer model number is XXXXX

 
The Home Smithy's Avatar
  • Answered by:The Home Smithy
  • Home Appliance Technician
  • Positive Feedback: 95.9 %
  • Accepted Answers: 5811
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Customer Question

I have a whirlpool duet dryer model number is XXXXX The dryer turns on and lights up but will not run when you push the on button you hear a slight click and then the sensor light illuminates I had a service man come out and he is saying that my main control board is bad and it will cost 300 dollars for the part, obviously more with labor. I have already paid a 69.99 dollar service call What do you think and can you tell me the exact cost of that part

 

Optional Information:
Make: whirlpool
Model: gew9200LL1

Already Tried:
holding the end of cycle button to unlock and had a repair man here

Submitted: 665 days and 16 hours ago.
Category: Appliance
Value: $30
Status: CLOSED

Accepted Answer

Picture
Expert:  The Home Smithy replied 665 days and 16 hours ago.


The Home Smithy :

Hi. Welcome to JustAnswer. If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't. Thank you.

The Home Smithy :

Please click here to download the tech sheet for your unit. Please follow thew instructions on page 1 and enter the unit into the diagnostics mode.

The Home Smithy :

Please let me know what you come up with.
Thank you.

The Home Smithy :

Your screen may indicate that I have stepped out of the chat. Please do not be alarmed. I will recieve a notice at the top of my screen when you have replied.
Thank you.

Customer :

all i have received is a bunch of technical mumbor jumbo that i can try to sort through is there such thing as a main control board and most importantly I need to know what the cost of one is

The Home Smithy :

Yes there is a main control board on these units. The tech sheet I linked you to has diagnostic information that will help you determine if it is indeed the control board or something else (possibly a bad motor) that is the problem. One moment and I will get you the price information for the control board.

Customer :

all i have received from you is a bunch of technical pages that i do not have time to do at the moment I really wanted to know if there is such a part called the main control board and if it was bad would anything light up on the dryer also what is the cost of a main controll board for this particular model

The Home Smithy :

Getting this information now. Please stand by.

Customer :

thank you

Customer :

could it just be a sensor fuse

The Home Smithy :

Please click here to order the new control board. $181.94 +S&H

The Home Smithy :

I am sorry but these units do not have a fuse that would cause the problem you have. there is a thermal fuse but the unit would still run. It just wouldnt heat up.

Customer :

this is the one that fits my model #? what do you suggest i do with the service repair man who is telling me that piece costs 300

The Home Smithy :

The service person is marking the price of the board up. This is a common practice. You can order the board yourself but you are taking a big chance if this is not the problem. That is why I provided you with the diagnostics information. I highly recommend that you run the diagnostics before you purchase such an expensive (non returnable) part.

The Home Smithy :

Yes this is the one for your particular model.

Customer :

thank you for everything

The Home Smithy :

You are welcome. =)

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 95.9 %
Accepts: 5811
Answered: 7/14/2011

Experience: 30 years repairing appliances

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