Appliance Repair Questions? Ask a Technician for Answers ASAP
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I'm sorry phone communications are not allowed so you will need to take your laptop to the basement unfortunately, what kind of sounds is your wife hearing? If she washed a comforter in it chances are some of the inside of the comforter the pillow stuff in it has gotten into the machine drain pump and that's probably what you hear, let me know when you get to the basement with your laptop I will tell you what to do next, thanks, Bryan
Okay that's good actually, there are three pulleys which you need to do is put the belt on the two smaller pulleys and then just roll it on to the bigger Pulley in the center, then set the machine back down and try it, if you're lucky that's all it was the belt popped off because it was out of balance, let me know, thanks and good job, Bryan