Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. lets get started.
is the fan in the freezer running?
Not sure what the damper is. I found the small window for air flowing from freezer to refrigerator and there seems to be no cold air. The transparent flap on that window seemed to be closing the air off??? The coils in the freezer compartment are already getting frosted (we defrosted them last nite). Not sure if that is normal. thnx
okay Bryan, I have looked at trying to remove the control assembly and not sure where all the screws/attachments are. Also, waiting for the wife to go to work in a half hour. My question is 1. is it difficult to remove the control assembly? how many screws, i know i have to get behind the styrofoam part. 2. will I also have to go into the freezer compartment and remove the back part of that?
debating on calling for service or digging further with your help. will be back in 45 minutes if that's ok. Tom
p.s. I believe I solved the problem, at least temporarily. Ice was clogging the path from the freezer to the refrigerator. I used the airdryer to soften it and chipped/pulled it away. I also moved the small cover on the freezer side. My question is:
Will this happen again and why? to much stuff in freezer? part not functioning correctly?
Also, still haven't replaced two screws on refrig. side. They go back by the timer but seem to not be able to locate the holes. Hope that isn't a major issue right now.
Now it seems that the refrigerator side is warming up again....actually my daughter tells me it got down to 47 degrees during the day. I don't feel any cold air coming from the damper (hole in the styrofoam). I am afraid of the refrigerator constantly running.
If I don't get a response back from you tonight (your time must be about 2 a.m. Thurs. right now) I will check in the morning. Will be glad to tip you more if you help us get it fixed.
So I am thinking it is a defrost issue. How do I know what to replace?
defrost heater & thermostat Assembly
Okay, I bought a volt meter but also already had one that just shows a light and not a number reading. We unplugged the refrigerator last night but I am plugging it in a few minutes every hour or so to keep the freezer side cold....lot of stuff from frig side is on ice in coolers.
I haven't taken the back off the inside of the freezer side to see how much frost is there but just pushing on it seems to indicate a lot of frost has come back on the coils.
What do you think I should do next? thnx
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I got this email message saying that feedback is needed. You helped me about 3 weeks ago with refrigerator questions. You were helpful but eventually I just called a service technician and he got our refrigerator running smoothly. Thanks for your help.