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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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Matag washer portion of stacking unit will not run

Customer Question

Matag washer portion of stacking unit will not run
Submitted: 3 years ago via ApplianceRepair.Net.
Category: Appliance
Expert:  John replied 3 years ago.

Hi I'm John I will help you with the problem.

Can you get water to enter the washer.

Customer: replied 3 years ago.
John, thx for response. No I cannot get water into washer. I can hear timer ticking and the dryer will run but nothing else...
Expert:  John replied 3 years ago.

Remove the two screws at the bottom front panel and pull the bottom towards you remove the front panel and check the fuse number 3 if its blown replace the fuse it should fix the problem.

 

Customer: replied 3 years ago.
let me go try that right now. I'll return...I'm back. There is only one fuse and it is mildly corroded. I cannot see any evicdence of it being blown (blackness) but then I cannot see any filiment inside either. What is the value of that fuse...
Expert:  John replied 3 years ago.
If you don't see a filament in the glass fuse its blown you can check that by joining the two wires together if water enters the washer replace the fuse.
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience: Appliance repair business owner for over 43 years.
John and 7 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
...let me try that. I may be a few minutes as I have to reinstall the timer...I'll be back...What is the value of that fuse..
Expert:  John replied 3 years ago.
Its a 250 volt 3 amps I think its printed on the fuse .
Customer: replied 3 years ago.
Jumping the fuse worked and he washer filled with water but has sinced stopped again. Now what...?
Expert:  John replied 3 years ago.

http://www.partselect.com/PS2003101-Whirlpool-12001514-Switch-Assembly-with-Fuse.htm?Inventory=2003101&SourceCode=4if it worked and now it doesnt replace the lid switch assembly it should fix the problem.

Customer: replied 3 years ago.
I'm curious that the lid switch now needs replacing. Why? This is a holiday weekend so I won't get a switch now until Monday, maybe Saturday. Where does this switch live and can I jump it as well? I thought the fuse problem was solved and accepted your answer and authorized payment. What happens now that I've paidyou and the problem still exists...
Expert:  John replied 3 years ago.

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The check switch number 17 is the problem and it comes with the lid switch assembly , you have to pull the washer out to get at the lid switch .

Customer: replied 3 years ago.
I have to drop this for awhile and go out. Can I pick this up again tomorrow.? How do I reach you...
Expert:  John replied 3 years ago.
You can save this to your favorites and get back to me that way.
Customer: replied 3 years ago.
Excellant. You've been great. thx for your help so far. I'll get back to you tomorrow...
Expert:  John replied 3 years ago.
ok, Have a great day.
Customer: replied 3 years ago.
Will I be talking to you and how do I ID you...d
Expert:  John replied 3 years ago.
You will be talking to me it wont go to anybody else.

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