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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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Itried what you recommended, still not operating corrctly

Customer Question

Itried what you recommended, still not operating corrctly
Submitted: 3 years ago.
Category: Appliance
Expert:  John replied 3 years ago.

Hi I'm John I will help you with the problem the defrost timer in the breakdown can cause the problem if you have replaced the two parts in the freezer , turn the small cog on the timer to advance it to the defrost cycle then wait 15 min to see if the frost starts to thaw if it does replace this defrost timer.

http://www.partselect.com/PS288216-GE-WR09X10041-Defrost-Control.htm?SourceCode=1&ModelNum=hts16gbrfrww

 

if you require more assistance let me know please.r

Customer: replied 3 years ago.
where is this device located
Expert:  John replied 3 years ago.

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Its the number 648 in the console its where the thermostat is located in the fridge section.

Customer: replied 3 years ago.
I checked the old heater, for continuity and it was good, how many parts do I need to replace, before I find the cure?
Expert:  John replied 3 years ago.
you have replaced the defrost thermostat and the defrost heater is ok the timer is the only part left to replace.
Customer: replied 3 years ago.
how do you know if the heater is working
Expert:  John replied 3 years ago.
When you turn the cog till the fridge stops you wait 15 min to see if the frost starts to thaw if it does thaw replace the timer.
Customer: replied 3 years ago.
How do I know if the heaters is working?
Expert:  John replied 3 years ago.
If the heater is working it will get hot in 10 minutes thats how you know its working.
Customer: replied 3 years ago.
if the heater tube has continuity, then that would indicate its in working order, correct
Expert:  John replied 3 years ago.
Yes thats correct the coil is ok.
Customer: replied 3 years ago.
ok, I can return the part
Expert:  John replied 3 years ago.
No you cant return the part its an electrical part , you wont have to return it its the part you need to fix the problem.

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