How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9508
Experience:  30 years repairing appliances
3079445
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

in door water dispenser has slowed to 1 liter per minute.

Resolved Question:

in door water dispenser has slowed to 1 liter per minute. I've put in 3 new filters and checked the water line and it is very powerful. It must be between the filter and the dispenser.
Submitted: 3 years ago.
Category: Appliance
Expert:  The Home Smithy replied 3 years ago.

Hi. Welcome to JustAnswer.
If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't.
Thank you.

There are no components between the filter and the dispenser. The flow is controlled by the water inlet solenoid. Most likely it is going out. Replacing the inlet solenoid should resolve the problem.

To locate the solenoid just follow the water line from the source. It connects to the solenoid.

These are a common part and should be available locally from an appliance parts retailer and some home improvement centers (Home Depot, Lowes, and Sears outlets).

Please let me know if you require further assistance, or information.
If not, please click on "ACCEPT".
After you accept, please leave feedback.
Thank you.

Customer: replied 3 years ago.
How do I access the solenoid?
Expert:  The Home Smithy replied 3 years ago.
Follow the water line from the homes source. It connects to the solinoid at the lower back of the unit.

Customer: replied 3 years ago.
Opened bottom panel, supply line disappears into back of refer. Another panel about 30" above that which has a removable clear cover over wiring board. It has a few components that look like they could be unplugged and replaced . I want it to be a black cylindrical one labeled CD293 400v 120uF which I want to be the solonoid. Please advise.
Expert:  The Home Smithy replied 3 years ago.

No that is a capacitor. Please do not take that out or try to replace it. Capacitors can carry a very serious amount of stored voltage. If it discharges into you you will not be a happy camper!

Give me a minuet and I will see if I can get you a diagram showing the solenoid.

 

Expert:  The Home Smithy replied 3 years ago.

Ok look at the top left of the back of the unit (facing the back). Is there a cover there? The solenoid should be behind that cover.

Here is a screen shot of the water flow for your unit. If there isnt a cover at the back of the unit then you will have to remove the back of the refrigerator compartment to gain access to the solinoid.

 

graphic

Customer: replied 3 years ago.
Also when I fill the 12 cup coffee carafe the water stops at about 10 cups and the lock /unlock light goes on. does that signify a bad solenoid? I don't know how to remove the cover in the back of the compartment and am thinking I should maybe have you order a serviceman. What do you think?
Customer: replied 3 years ago.
how do I open the access panel in the back of refrigerator compartment?
Expert:  The Home Smithy replied 3 years ago.

Here are the instructions from the manual.

graphic

The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9508
Experience: 30 years repairing appliances
The Home Smithy and 2 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.