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Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78840
Experience:  9+ years being an appliance technician with factory training.
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I have a bosch 500 nexxt. it stopped spinning fast enoughto

Customer Question

I have a bosch 500 nexxt.
it stopped spinning fast enoughto get water out of
clothes. any ideas?
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Does the unit still definitely spin during the spin cycle or does it just go back and forth?
Customer: replied 5 years ago.
yes it does spin but very slowly
Expert:  Tyler Z. replied 5 years ago.
ok, then that means you either have a bad motor or a bad motor control board. If there is no additional noise associated with the slow turning, then you need a new motor control board. Otherwise, you need to order and replace the motor because one of the windings has gone bad causing it to make a rachety sound when it should be spinning.

Tyler Z. and 3 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

where do i purchase a motor control board?

I reside in mass. zip 02370

Expert:  Tyler Z. replied 5 years ago.
Do you have your full model number so I can look the part up?
Customer: replied 5 years ago.
MODEL WFMC330
Expert:  Tyler Z. replied 5 years ago.
ok, it's actually a lot longer than that. It should be located on a sticker just inside the door way and can be seen if you open up the door. Can I get that number?
Customer: replied 5 years ago.
WFMC330SUC/06
Expert:  Tyler Z. replied 5 years ago.
You may have a digit missing or re-arranged or something because that looks close but it's not pulling up. Can you double check please?
Customer: replied 5 years ago.
WFMC330SUC/06 That's it.
Expert:  Tyler Z. replied 5 years ago.
ok well I can't seem to pull it up so you'll want to call a parts store to have them look it up. One place I recommend is 877.403.5356.