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Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7548
Experience:  23 Years Major Appliance Repair
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Kenmore Ultra Wash dishwasher purchased in the year 2000. We

Customer Question

Kenmore Ultra Wash dishwasher purchased in the year 2000.
We were gone for 3 weeks and on our return the "lock" and "cancel" lights were blinking. The lock should be able to be cancelled by holding the "no heat" button for 4 seconds per the troubleshooting info. It does not cancel. The power was disconnected for 2 days with the hope the memory would come back. At reconnection, the cancel light was on. I pushed it and was able to program a load. It washed but the complete cycle did not complete. Now it is back to the lock and cancel lights blinking and no action.
Could this be a memory problem or other electronic problem?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bob L Your Appl Pal replied 5 years ago.
Hi..Bob Here ...Welcome to Just Answer...The problem is within the control panel..(keypad)..HAs nothing to do with the memory..There is a shorted key on the panel itself..
Bob L Your Appl Pal and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Is a new panel required to repair it?
Expert:  Bob L Your Appl Pal replied 5 years ago.
If the computer is not faulty yes..No real way to tell until you replace the panel unfortunately..Thanks Bob