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The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9619
Experience:  30 years repairing appliances
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Frigidaire Affinity front load washer giving error message

Resolved Question:

Frigidaire Affinity front load washer giving error message E 20 and will not complete cycles. How can I fix this?
Submitted: 5 years ago.
Category: Appliance
Expert:  The Home Smithy replied 5 years ago.

The Home Smithy :

Hi. Welcome to JustAnswer. If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't. Thank you.

The Home Smithy :

I will need the model number of your unit to look this up for you.
Please click here for help locating the model number.
Thank you.

Customer:

LTF6000ES1

The Home Smithy :

Ok one moment please.

The Home Smithy :

Ok I am not showing a E20 error code in the service manual. this usually indicates a failure in the control board circuitry. What you need to do is run through the on board diagnostics in the service manual to see if you can get it to display the proper error codes. Please stand by and I will upload a copy for you to work from

The Home Smithy :

It is a large file and will take about 5 minuets to upload. Please stand by.

The Home Smithy :

Please click here to download the manual. Go to page 61 for the testing information.

The Home Smithy :

Please let me know if you require further assistance, or information.
If not, please click on "ACCEPT".
After you accept, please leave feedback.
Thank you.

Customer:

Same message E20 is given. Looking at the E2 ... error messages they are all about the drain pump. The machine stops directly before the spin cycle and there is a growling sound. Maybe the drain pump is clogged? How do I check that and unclog it?

The Home Smithy :

One moment. I'll get you the page number in the manual to do this.

The Home Smithy :

Page 75 covers the drain pump.

Customer:

I'll check it out and get back to you.

Customer:

Thanks

The Home Smithy :

You are welcome. =)

The Home Smithy :

FYI: I will be going off line here shortly to go to service appointments. I will check back on my laptop as I can during the day.

Customer:

High Smitty,

Customer:

The problem was about $30 in quarters on the inlet side of the pump. I cleaned it all out reassembled everything and it's working great.

Customer:

Thanks and I guess my find will just about pay for the service!!

Customer:

Regards,

Customer:

Kevin Petitte

The Home Smithy :

LOL!! Glad you figured it out.

Customer:

It is one for the books!!

The Home Smithy :

Yes Sir it is !

The Home Smithy :

Please let me know if you require further information, or assistance.
If not, please click on accept.
Thank you.

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