Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, there are 2 boards for that refrigerator. One is in the dispenser, you do not need and the other is in fact part# XXXXX which is the part you need and that is the high voltage board.
Therefore, the "Control Board" and the "High Voltage Board" is one of the same. Ok, I can only use terms that have been mentioned to me. Thank you for clarifying that since I didn't want to order the wrong part.
P.S. Midway, under MAYTAG link does have a control board link that is not the High Voltage Board and that's where the confusion came in at for them and me when ordering.
I am sorry, sometimes I forget that people do not do everyday what we do here. And I try to work at being clear just for that reason.
The dispenser board has the digits on it, thats the easiest way to tell. And that is the low voltage board. And it is where you change temperatures so it could be considered a control board in a sense. The proper name is XXXXX XXXXX
The one on the back of the refrigerator is high voltage and that is the one you will want to get. 12920710 is that board.
You are very welcome,
I will pay the $30.00 again and will continue to use this online service. However, It would have been clearer for me if I knew the difference when I received the originally answer last week because I am currently not working and need to be frugal with funds. I do hope that I can replace this board myself without any danger or complications since the service company is more pay for using their Parts and Labor.
Again, Thank you so much!
You are not obligated to pay again. I can see you did before. You have 30 days to ask followup questions. The board is not difficult to replace. You remove the old board, there are a few connectors but you can do it. Follow the instruction sheet that comes with the part and you will be fine. The main thing is not to panic, unplug the refrigerator before you start.
Auh, Thank you so much. I will surely refer this site to everyone I know and mention your name. You are wonderful! I just ordered the part @153.12 + $5.00 and hope to see it in a day or two.
P.S. I feel more confident with your words of encouragement. I have never done this type of work before but I will not panic.
You are welcome! You take care and have a great day,
Good morning Barry,
The High Voltage Board came in and I replaced it without any problems. However, after programming per instructions everthing appears to work EXCEPT the folowing:
Icemaker - Will not allow me to select the icecube button and therefore not making ice.
Max Temperature -6 / 33 degrees -Will not hold temperature after approx. 5 min after pressing button.
There were no other instructions pertainning to the icemaker. The water despencer is working. Is the Control Board bad or did I do something wrong?
Hello Barry, sorry for the delay. Went to Homedepot for parts.
Yes, the freezer section never went on the blink and makes no sounds at all. However, I tried to press other buttons such as lock/unlock,despencer light and no response as well. It appears the refrigerator is cooling but slowly. I hope there is a fixable problem and the board need not be returned. Per MIDWAY all locations were all sold out except Albany/New York and they only had 2.
I'm feeling a little frustrated not knowing the actual problem (3rd week without refrigeration and coming up on holiday). Sunday, except the water button, everything locked up. Today, I am able to make selections but the icemaker still isn't working NOR is the refrigerator reaching desired temperature. I don't know if the back or front board is bad. Could it be in the programming to control the cooling system or maybe a switch that turn off and on. The bottom freezer continues to work. Something happend to make everything go haywire. This is the first problem and what a problem. I know the do it yourself is taking alot of time and your time as well, but I really don't have the money to call inhouse service since I paid them $69.95 to stand in the middle of the floor and say what you said (Need a new HV Control Board). You have been wonderful so this is no reflection on you.
Sorry for the delay in getting back to you, I had an emergency.
Last week I unplugged the refrigerator so that I could work on the damper as you suggested. However, during my emergency my son plugged it back up to see if the refrigerator would reset itself. I never looked at the damper because now their is no cooling operating system working including the freezer section. Currently, the refrigertor is running hot while plugged up. Do you think the High Voltage Board installed is bad OR do I need a new Low Voltage Board? Just giving you a heads up for next week. HAVE A GREAT HOLIDAY!
Barry, I just spoke with Midway parts and they suggested that the LV board may be bad and probably not the HV. They suggested sending the LV to me for replacement and see if that works. Therefore, do you have the installation guide for the LV or do I need an expert to replace it? They also said that this is a very unusal situation to have both boards bad at the same time. Knowone could have known this without replacing the HV board first. Barry I hope this fixes the problem, its going on four weeks without refrigeration but I'm strapped for money.
a)Are you saying that the HV board is bad as well?
b)Can I remove it and reinstall it to see if reprogramming it will work?
Everything looks fine. The Technician came out last week and tested the temperature of both top and bottom freezer. However, he did not replace the LV board due to panel allowing us to make selections. I was waiting a few days to see if anything would go wrong but nothing yet. I even went out and did a little grocery shopping but not much just in case. It feels good to have ice readily available again. When you get the chance, please send the button here so that I can show my appreciation for all your help and concern. I felt like I had support during my time of need. I will most DEFINITELY use this site again and recommend you and it to all my friends and family. I will check back tomorrow (Friday). I hope all is well!
p.s. I placed the refrigerator on a cerge protector this time!