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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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DLE2301R control panel not working the drum light is on so

Customer Question

DLE2301R control panel not working the drum light is on so i know its getting power any ideas
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today. lets get started.

 

let me take a look at your model I'll be back shortly, thanks, Bryan

Customer: replied 6 years ago.
ok i will be waiting
Expert:  Bryan replied 6 years ago.
the control panel is completely blank? no lights comming on at all?
Customer: replied 6 years ago.
correct
Expert:  Bryan replied 6 years ago.
Your user interface the problem, this will need to be replaced do you think you could do the work I can send you a link to the part if you wish, let me know, thanks Bryan
Customer: replied 6 years ago.
Yes i think i could do you have a link to a repair manual to follow along with th part
Expert:  Bryan replied 6 years ago.
sorry my computer locked up I had to shut it down and restart, well I can't send you the manual because they do not allow us to copy these but I can send you diagrams, what you need to do is lift the top number A210 on the diagram and the interface is number A120 on the diagram, what you have the top open you will have access to the screws to remove the control panel interface, you can order the part at the following blue link, http://www.repairclinic.com/PartDetail/Display-Board/EBR36858901/1369220?modelNumber=DLE2301R thanks and well wishes, Bryan
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Thanks
Expert:  Bryan replied 6 years ago.
You're very welcome, have a great day, Bryan