Appliance Repair Questions? Ask a Technician for Answers ASAP
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Do you have the refrigerator model number?
Okay I know which one you have, what I would have you do is the front cover the white part will come off of the icemaker in under it you're going to see this gear, there will be a Phillips head screw holding it on, remove the screw and the gear, then turn the shaft which turns the fingers around clockwise slowly, make a complete revolution at some point you're going to hear a buzz in the back of the refrigerator this would be the water valve coming on, if you do not hear that water valve (it's easier to have somebody get behind the refrigerator in listen) then most likely the icemaker is bad, if you have a voltmeter you can actually test for voltage at the valve as you turn it at some point you will get 120 volts to the valve, the valve is a dual valve so there are two solenoids you have to figure out which one has a line that goes up to the icemaker, the valve will be similar to this one it may even be the exact valve I'm not sure, if you get 120 V to it then the valve is bad, this is the way to test them, hope this helps, thanks, Bryan