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Okay have you taken the screw out of the side of this down near the bottom of the agitator? There is a screw that goes in down near the bottom it's got a 1/4" head on it have you remove that?
There is no screw. The Agitator is plastic and I have had it off before just by pulling up on it but it has been awhile so I assume it is stuck to the agitator shaft.. So will appreciate all the help you have.