Appliance Repair Questions? Ask a Technician for Answers ASAP
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You can start this with the door open? It's not supposed to do that, you need to check your door switch assembly, is the door locking and the door lock light on when the door is shut?
In normal operation the door locks and cannot be opened during the spin cycle. To understand what was happening, I opened the door, held the switch with my finger and then advanced the control knob to the spin cycle.
Brian, I'll order the part and install per your recommendation. By the time I receive it and get it installed it's likely to be mid next week.
If I press the accept answer button can I still ask you questions or do I need to start another session? If I can still ask questions, how would I do that? (This is my first time on this web site).
I'm back. I removed the mail control board and checked the resistors. All appears to be fine with the board. No burned components and no "electronic meltdown/short" smell.
Any other suggestions?
Okay that's good and bad, there are only two other things that can cause this not to spin that would be the door latch assembly switches or the motor control board which is entirely different then the other board, this is the motor control board they made a change to these because they were failing, it now comes with the new motor control board and a new motor which on most of these had to be replaced at one time under warranty we did a lot of these, there was a mismatch the motor in the control board itself so they could replace just the control board they had come out with a new set up and this is what they designed to replace your old one, before you order this however I would test the interlock switch on the door lock assembly, this is the switch that tells the control board it's okay to spin that the door is locked, but from what you said above door locks and the lock light comes on the control correct? If so it sounds like you need to replace the motor and motor control board, I would check that switch just to be sure, if you click this blue link it will take you to the switch and a video on how to test it, http://www.repairclinic.com/PartDetail/Interlock-Switch/22002162/454909?modelNumber=MLG2000AWW test that first, if that checks out change the motor control board and motor, here's a link to that, http://www.repairclinic.com/PartDetail/Motor-and-Control-Module/12002039/949491?modelNumber=MLG2000AWW it's getting a little more difficult nowadays to test a lot of these components so that's about all I can do, hope this helps though, thanks and well wishes, Bryan
As you surmised, the switch checks just fine in both the NO and NC positions.
It's a bit troubling that the motor/controll has to be replaced. I paid a repair company almost $600 to have that done only a year and a bit ago.
Is there any way to test either the motor or the control board before I spend another couple hundred to replace this again?
Hi Bryan, thanks for getting back.
I checked all the sensors and found that the unbalance sensor (on top of drum) is always 0 ohms no matter how hard I shook the piece. While I was there I check the the balance switches on the side and bottom of the tub and they seem to be fine.
I also checked the wax motor and found in reads only 600 ohms and I think the proper reading should be(NNN) NNN-NNNN
The drum is pretty much drained. there was a small bit of water but nothing noteworthy.
Thanks for hanging in there with me.
I am sure there are no burned components in the main control board. I checked the ones you indicated and did a check over the entire board just in case. As I mentioned, I didnt notice that unique small you get when electronics get fried.
I'll give some time to look through your manuals and if we've ruled out everything else, I'll have to bite the bullet and dump another 250 into the motor and controller.
Bryan, it sounds like your convinced its the motor/controller but your breaking it to me slowly. OK, I'll order some parts and once I get them installed I'll drop you a note and let you know how I made out.
Thanks for all your help, Dave
I just wanted to let you know the outcome of my repair efforts. I replaced the balance switch/sensor, the wax motor and the timer and now all is well. We've had the spin cycle for several days now. Thankfully, your recommendations did the trick without having to replace the motor and controller.
Thanks for all your good advice,