Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
There is no reset button most likely one you door switches has failed this is the most common cause for your problem, can you get me the full model number from the inside of the microwave on the side wall?
okay the door switches are # XXXXX and 68 on this diagram, you will need a volt meter to check the switches, this is what the switches look like, one is bad, you can order these @ http://www.repairclinic.com/PartDetail/Interlock-Switch/WB24X829/253819?modelNumber=JVM1870SK03 hope this helps, thanks Bryan
no manual but I think I can get you a video, be carefull when working on these also, dont reach into the main control panel to far there is high voltage even when this is unplugged. give me a few minute to see what I can get to you for a video.
Unfortunatly the online videos and online info I found from the GE website dont show us how to open up the front cover. Ours does not have the screws at the top. the only thing I can see is taking the entire unit down from the wall and seeing if there is a another entry. I even called GE but they would not tell me. Any suggestions?