How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bob L Your Appl Pal Your Own Question

Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7339
Experience:  23 Years Major Appliance Repair
Type Your Appliance Question Here...
Bob L Your Appl Pal is online now
A new question is answered every 9 seconds

Three questions 1st-Maytag washing machine, Model #LAT8705AAE,

Customer Question

Three questions

1st-Maytag washing machine, Model #LAT8705AAE, S/N 13656062MM: tub fills to
set level but that's it. No washing or draining. Watched dial for signs of
movement while in wash cycle but nothing. Advanced dial to various stages
of cycle, still nothing. Is it the controls/dial/timer mechanism? approx.
10yrs old

2nd-Maytag side by side refrig, Model #MSD2655HES, S/N 50605634ER:
water/ice dispenser. function keeps switching to ice automatically. can be
filling with water then all of the sudden it switches to ice. if you place
your finger anywhere around the actual ice button (black or blank area of
pad) the ice activates. I have to hold my finger on the water button to
avoid ice switch over. I think it's the touch pad controls. approx. 5-6 yrs
old

3rd-Bosch free standing stove/oven-Model HGS255UC/01, S/N
824072282812002855: set oven temp and the probe signal comes on asking for
probe temp while temp is climbing to set oven temp. I have to unplug to
reset. sometimes it works sometimes not. it happened after oven cleaning
process, if that helps. I have no clue on this one. approx. 5-6yrs old.

Thanks in advance!

XXXXX XXXXXph
Submitted: 3 years ago.
Category: Appliance
Expert:  Bob L Your Appl Pal replied 3 years ago.
Hi....Bob here...#1...Faulty Lid switch...#2 Faulty dispenser board...#3 Faulty oven computer..
Expert:  Bob L Your Appl Pal replied 3 years ago.
Please accept my answers to you or let me know if you have any further questions..Thanks Bob
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7339
Experience: 23 Years Major Appliance Repair
Bob L Your Appl Pal and 4 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Re: Bosch Oven

I replaced the Stove/Oven/Range Control Board and we are still experiencing the same problem. After installing Control Board the oven worked. Upon the second time using the oven, the probe indicator went on. I disconnected electrical power to reset computer. The oven worked. Third attempt to use oven, probe indicator went on again. Any other suggestions. I don't know if this is related, but after installing control board we now smell gas. I'm replacing gas hose and resealing all connections and hopefully that will eliminate gas smell.

 

PS...As you suggested, I found nothing as far as available parts labeled "oven computer". Did I replace the right part?

 

Jim

Expert:  Bob L Your Appl Pal replied 2 years ago.
IF the oven worked the first time ..Sounds like you have the correct part..
Customer: replied 2 years ago.

I unplugged unit again and oven worked. Baked twice today with oven shut down in between baking and oven restarted without unplugging. Most likely has nothing to do with it, but the oven didn't cool down completely. Will try after cooling. My wife wants her '50's gas stove back.

Expert:  Bob L Your Appl Pal replied 2 years ago.
I dont blame her..Thanks Bob
Customer: replied 2 years ago.

Follow up re: stove....contacted Bosch. Unit needs to be unplugged for minimum of 20 minutes to reset the control board. The stove now works...today anyway.

 

Thanks.

 

Jim

 

PS...you were right about washer...haven't tried refrigerator yet.

Expert:  Bob L Your Appl Pal replied 2 years ago.
Great Job..Thanks Bob
Customer: replied 2 years ago.

not so fast! told you when my wife would use it, it wouldn't work. I just tried this morning without unplugging and it didn't work. It's doing the exact same thing as day one.

 

Remember it all started after a stove cleaning. Could the extreme heat of the cleaning damaged the probe sensor/connector on the stove wall? I can't beleive that the new control board is faulty and doing the exact same thing the old one was doing or it wouldn't do anything at all. I think it's something else.

 

Any suggestions?

 

If you have nothing to suggest...guess I have to make that dreaded expensive service call.

 

Frustrated!

 

Jim

Expert:  Bob L Your Appl Pal replied 2 years ago.
Locate the probe sensor connector on the ovens computer..Disconnect the sensor..Then retry..It is possible you have a short in the probe jack itself..We are talking about the Meat sensor ..That is plugged into the wall of the unit to check internal heat of items (Turkey, Meatloaf Etc...?)..If you are talking about the oven heat sensor ..then yes it could have allot to do with it also.
Customer: replied 2 years ago.

It is the meat probe message that is displayed on the unit. Not the oven heat sensor. I'll do as you suggest. We've never used the meat probe anyway. We won't miss it. Will let you know.

 

Thanks.

 

Jim

Customer: replied 2 years ago.

Hey Bob!

 

Clearly marked and easily removed probe connection...tested stove without unplugging...it worked! I probably should have told you we don't use the probe and you may have suggested earlier. If there is a problem, eliminate the source, especially if it is useless...brings to mind my wife...joking...still need someone to cook my dinners!

Thanks.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.