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hi is the fridge section cold at all
not at all... but the freezer is working perfectly fine.... and this is probably the 7th time it has happened, so all of the food goes bad and then the fridge starts working again in a few days.....
ok can youu see any frst buld up inside the freezer wall
great now can you see the air vent in the fridge section.
where would that be.....sorry, i am really bad at these things
lol no problem. is this a side by side
no, it is fridge on the top, freezer on the bottom...
ok take a look at the back of the freezer wall .you may have to remove some items
i see that at the top back of the fridge there is a white box like thing .....
correct ,does it look like an air vent
hmmm.... i just found something on the lower shelf at the very back.....it looks like a a horizontal white slidding thing...and it has a hole in it that has cold air coming from the freezer?
yes sir that will be it
the air travles from the freezer into the fridge your damoer control may not be staying open
ohh ok.... i see that now! what causes it to keep slidding shut?
it is called a damper control .which may be faulty
the horizontally sliddy thing that either covers or opens the vent to the freezer is the damper control?
correct.id recommend you have a tech have a look at it
ok.... does that usually just require a piece to be fixed?
it may need to be replaced but the technician can make some adjustments
ok perfect! thanks so much!
pressing accept pays me.thank you