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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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mode# XXXXX freezer side temp set at -02 frig set at

Customer Question

mode# XXXXX freezer side temp set at -02 frig set at 34 degrees
freeze doesn't get blow 25 and the frig 45 degres check fan in freezer it's running
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Hi I'm JOhn I will help you with the problem.

can you fell warm air coming out the front bottom grill ?

Customer: replied 6 years ago.
no warm air from bottom grill frig have no botton grill
Expert:  John replied 6 years ago.

Then pull the fridge out and remove the bottom back panel and clean the coil number 15 if thats dirty it will cause the problem.

Customer: replied 6 years ago.
the coil is clean and the coil is locate at the top of the frig
Expert:  John replied 6 years ago.
can you feel frost on the freezer panel ?
Customer: replied 6 years ago.
yes
Expert:  John replied 6 years ago.

The number 2 in the breakdown is the defrost thermostat its located behind the freezer panel clamped to the top of the freezer coil its a common part to fail I would replace the defrost thermostat.