How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Neilwill Your Own Question

Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience:  10 years experience appliance repair and installation
Type Your Appliance Question Here...
Neilwill is online now
A new question is answered every 9 seconds

my dishes are no longer clean after i run the washer.

Customer Question

my dishes are no longer clean after i run the washer.
Submitted: 3 years ago.
Category: Appliance
Expert:  Neilwill replied 3 years ago.
Hello,
Thank you for using JustAnswer!
If you have any questions after reading my answer,be sure to let me know.

There must be build up of debris in the system.
Try running the dishwasher without dishes on the strongest wash ( Like pot Scrubber) with a cup of white vinegar in the tub rather than detergent. This should clean the mineral build up and start you off with a proper running dishwasher again. Let the hot water tap in the sink run until the water comes out hot, before starting the dishwasher. I sometimes put a cup of white vinegar in the first wash, and stay there until it finishes draining and put the same cup of vinegar in the tube for the second wash too!

If the dishes wash nicely after this cleaning, then you know that once a month you need to run Finish dishwasher cleaner through you machine once a month to keep it maintained. they sell it in WalMart for $4.19 a bottle.
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience: 10 years experience appliance repair and installation
Neilwill and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
Hey , I tried your solution but after having done so the dishes are still not being cleaned and the detergent is still kind of stuck in the tub and gloppy. Any other thoughts? Can I give you any more information to help?

Thanks!
Expert:  Neilwill replied 3 years ago.
Did you let the hot water tap run in the sink until the water gets real hot, before starting the dishwasher. And then run the machine with the cup of vinager, empty? or with the dishes loaded?
Expert:  Neilwill replied 3 years ago.
Are you using powder, tablet or liquid detergent?
Expert:  Neilwill replied 3 years ago.
did you notice if the water was hot when you opened the dishwasher door to pour in the cup of vinager in the second wash?


What is you complet model number?
Most Bosch dishwashers hav filters to clean too! This may be clogged.
Have you ever claened these filters?
Customer: replied 3 years ago.
The machine is a Bosch and the model number is XXXXX /14where would i find the filters?
Customer: replied 3 years ago.
I went through the manual and it looks like the drain itself is not draining. How do I drain it (clear the drain out)?
Expert:  Neilwill replied 3 years ago.
Did you clean the filter shown in the manual?


What is you complete model number?
Customer: replied 3 years ago.
Yup I did. If this helps, it is taking forever to run the cycles now.
Expert:  Neilwill replied 3 years ago.
You still did not, give me the model number????
Customer: replied 3 years ago.
Im sorry, thought it did. It is SHU43C05UC/14
Expert:  Neilwill replied 3 years ago.
Go to this link for the manual and scroll down to pages English 24,25 & 26 these pages deal with poor washability . Make sure you go through that carefully. M For example, one common cause for this is the fine-mesh stainless steel screen at the bottom of the sump. Those holes are already tiny so even if they only get gooked up a little bit, that represents a huge pressure drop across that screen. This causes some dirty water to be left behind resulting in dirty dishes.
Customer: replied 3 years ago.

I read the manual and did all that was suggested but the last one I ran still did not wash the dishes.

Expert:  Neilwill replied 3 years ago.
It seems you may have a problem with the circulation pump
being faulty or the water never completely is removed and some dirty water may be left internally. This seems like it may be the problem. Unfortunately , this would require a hands on tech on location to open it up and see what is wrong inside.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.