Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
what is the issue with your kenmore? what type of machine is it? washer,dryer, ref. ?
plugged into another socket. when start a cycle it gets to the point of whem the baqsket is about to start turning to agitate the clothes and you just hear moteor noise no turning of the basket
if its a top load open the lid and there will be a tag in the back center with the model #, if its a front load open the door and and look there.
we tried the drain and spin button too and that doesnt seem to work either. I cant tell if its draining but the drum doesnt turn
i see you didnt get all the iunformation - yes explained before that there was a P1 code. we pulle dout the cord and saw an arc marc on one of the prongs of the plug. I plugged it in to anothe rsocket and now this
try this, put this in diagnostic mode,
MANUAL DIAGNOSTIC TEST
The washer must be empty and the control must be in the
OFF state before pressing the touch-pad sequence to
start the test.
Starting the Test Mode
n Close the door.
n Select any one key (except PAUSE/CANCEL) and follow
the steps below, using the same key (remember the key):
n Press the same key to advance to the next failure code.
n At the end of the procedure the program will loop back
to the beginning. This is a continuous loop.
n To cancel out of the Manual Test Mode press
NOTE: After the diagnostic test has finished, unplug washer
or disconnect power cord and wait for 15 seconds, then plug
in washer or reconnect power cord.
yes the other socket of the duplex outlet.
took clothes out thereis still water in the bottom
tried the procedure but ? doesnt seem to do anything