Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
there is more to the model # XXXXX you get the rest off the machine itself?
Yes but it is at my shop.
I can't get into the shop until Monday.
When I put the dial in the rinse and spin selection the green spin light is on.
When I click the start bttton the light jumps over to the rinse indicator.
I just clicked start again and the green spin light stayed activated and it sounded
like the pump came on. Then after a few moments it jumped over to the rinse
indicator again and stopped.
got it off
On top of the motor there is an inverter board, it's an electronic board start the machine and put it in spin and tell me what the LED light on the top of the board is doing, it will be flashing, count the flashes and let me know how many times it flashes, this is how we checked the error codes on this machine, in the meantime I have to pull up the error codes, let me know, thanks, Bryan
It's just a constant on/off flash.
I unplugged the machine for 2 minutes to reset the electronics and
when I plugged it back in it started flashing again.
No change after I push the start button.
I put the dial on a wash mode and pushed start.
The light continued to flash constantly but appeared to have
spead up the cycle between on/off - the light was flashing faster.
I see the wiring harness.
It looks like the sides and back panel are 1 piece.
This may take me a while.
I got to where I could look at the entire wire harness and I did not see an inline fuse.
Do you know where it may be?
There is one wire at the front that has heat shrink around it and you can see there
is a little buldge in it. I don't think that would be a fuse but I don't know.
This wire is white with a thin red stripe.
I traced it all the way to the control panel.
Wouldn't it be in a plastic housing or something so that it could be replaced?
Just saw the picture of the harness fuse you sent me.
That looks like it.
I'll cut it out and bypass it and see if it works.
Cut the inline harness fuse out and crimped in a replacement wire.
No luck. Still doing the same thing.
Any other ideas or time to call in a repairman.
Damn thing is 1 year and 2 months old. Just ran out of warranty.
When I opened up the back of the control panel it had the wiring schematic and the indicator light codes. 1 second on / 1 second off - normal stand by, .5 second on/ .5 second off - normal running. This is how I interpret it instead of 1 flash.
Thanks for your help. I think I'll get someone out to look at it before putting out the $219 for a new motor.
I think I may have found the issue on GE's web site.
Washers with the direct drive system can have the motor shut down.
The washer can send a fault signal to the motor in cases of a power spike or power interuption. This causes the motor to have to be reset.
To reset the motor unplug the unit for 2 minutes. Then after plugging it back in within 30 seconds raise and lower the lid six time. When you start you have 12 seconds to complete. This will reset the motor.
you know that came to me also but you already figured that out, it slipped my mind but wont again, we do so many machines your brain sometimes doesnt work as well as it should, thanks for kicking me in the head. tired I guess, well wishes and thanks again, Bryan