Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello! My name is XXXXX XXXXX I am happy to help you with this today
Have you checked to make sure that your door switch is working correctly?
If the door switch circuit is open, the dryer will turn on. Im sure your door is closed but if one of the wires is not connected, the dryer will not turn on and you said the previous problem was that it would not turn OFF.
I pushed it in and tried to start it. Should i remove the switch and short it?
Sorry, I meant will not turn on
Yes. only if you feel comfortable with that, then short the switch.
Make sure you short the circuit that makes the light turn OFF in the drum though
There will likely be three wires on the switch
Before I short it, the light does go off when I push it
Ok. then it is NOT likely to be a door switch prob.
Give me a sec to check the schematic...
white and yellow, grey, violet, i will wait to short the switch
Short white and purple to close the circuit..
White and yellow connect to the same point electrically
i am having trouble getting the switch out again
They can be tricky. Easier to get from inside the door panel
totally exploded the switch
meaning it is broken apart
You mean when you tried to remove it? Hopefully you had power removed from it when you attempted
mechanically exploded or electrically?
power is fine
shorted, still wont start
OK. Thermal fuse must now be checked. You know how to get the front panel off to access the blower housing?
i have the door and the bottom front panel off
Ok. REMOVE POWER, then chec k for continuity across the small white cylindrical device mounted on the blower duct/housing. SHOULD have two gray wires on it
if the purple and white/yellow are shorted what should i do with the grey wire
You mean on the switch, right?
The gray wire on the DOOR SWITCH is for the light and is irrelevant.
That circuit only closes when the door is OPEN
i had to grab my meter
The device you are looking for looks like this :
and its mounted on the blower housing.
i dont see two grey wires, i see purple and brown
i dont see two gray wires just purple and brown, i must be looking at the wrong thing
do you see the picture of the device i enclosed?
i dont see two gray, just purple and brown. I must be looking at the wrong part
Its about 1.5 to 2 inches long
wiring colors COULD be different, but its the ONLY thing that looks like that on the blower housing
sorry for repeating i didnt see it on the screen
Not a problem at all. See it now?
i have continuity
Ok good. Gimme a sec to check schematic again
Wow ok. So lets go back a bit.
FIRST, the dryer was WORKING, but would not turn OFF, correct? ALL heat was ok and tumble was ok but cycle was infinite. Correct?
Now, When you push in on the knob, you hear NOTHING from the machine and you HAVE tried all the different cycles and temps?
AFTER replacing the timer
i have replaced the timer two times this week. i put the old one back and it still would not work
Im still looking at the schematic to try and figure this out. Sounds like a wiring prob, but i need to isolate. please give me some time.You have replaced the timer twice as well, which would almost completely eliminate a bad part scenario
Ok. So if you are SURE the thermal fuse is ok, i am leaning towards an open overload INSIDE the motor. To check this, you will check, according to the schematic, between terminals 4 and 3 on the motor harness connector
PLEASE be sure that you DID in fact verify that the THERMAL FUSE was ok
VERY important, because if you did and you had continuity, considering everything you have told me is correct, you will have to replace the motor because the built-in overload is bad
This is part of the motor unfortunately.
that was the unit that was pictured
measured it again, i have continuity
would the motor typically fail when it is not running. Seams odd that it occured during the module switch
Yes, I definitely agree, however, you MUST first check continuity between the points on th MOTOR side of the MOTOR connector. Electricity does not lie
how do i access
i removed the connector on top which pins on the motor side
You said before that you had accessed the lower area. So you can see the motor, the blower housing and the wiring harness connector to the motor, correct?
Terminals 4 and 3 on the MOTOR side
from left, or right side
The terminals on the connector SHOULD be labeled with numbers
If not, where the GRAY wire and the WHITE wire connect
Sorry to tell you, no doubt about it , your motor is bad.
Hang on, Ill get you a poart number.
is it worth replacing
Honestly, not really. The dryer is worth about 100 or less dollars
all right thanks