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We just removed the cover to check the board. Board is clean; connections are good. The board was purchased 2/25/11 (a little longer ago than I thought) for $182.26 amd carries a l-yr. guarantee but they want to send somebody out to test it to be sure it's not defective ($57.00 service call and not before Thurs. p.m.)... any other suggestions?
We were told the serviceman could test the board (we bought in Feb.) I didn't see any testing equipment. He was going by the schematics and said we needed a new control panel. We understand your advising that there is no way to test the control board/parts so would you (A) buy a new dishwasher (this one is less than 5 yrs. old) or (B) order a new control panel and install it ourselves, which we are able to do. (Remember, company coming in tomorrow!!!!) Thanks and reply ASAP.
You're not gonna believe this - it's me again! Well, the morning after "Eubanks Man" left, we opened the dishwasher door to retrieve all the dirty dishes inside and the darn thing gave out a gut-wrenching creak/squeak that was probably heard for miles! I'm serious. The door is out of alignment and the sound unbearable. Called Eubanks back and asked them to send "Man" back as we hadn't had a problem prior to his service call. They said I'd be charged another service call ($56) since it was our word against
his. I asked for the owner/manager/supervisor to call; he's "out of town" but would be back yesterday around 3:00 and he'd give us a call. Heard nothing. This a.m. they called to send "Man" back to look at the problem (yes, $56 service call). We didn't return the call. What we've done, so far, is: tried to realign the dishwasher door (no success) -sprayed WD-40 onto the hinged area (no success) and now what? Any ideas? What could cause this nasty, loud squeak (mostly on the raising the door rather than lowering it but it happens both times?) Hope to hear from you. BTW, this hand washing all these dishes, pots & pans, etc., takes me back to when I was young before dishwashers!!!!! Liked it then - don't like it now...