Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
is it the flap the ice comes out of thats clogged or the auger assembly where the ice is held?
tHERE IS ICE IN THE RECEIVER TRY & COMES OUT WELL. iTS AT THE ENTRANCE THRU THE HOle THAT APPEARS FROZEN & CLOGGED WITH ICE. When I push the cube or crushed ice it appears to grind but nothing happens. What do you mean by the ice auger, ? I,m not sure how to take this out. I finally bought a filter after I read the directions to this refrig. Its too complicated for a 78 yr. old I guess ha
Well the auger is the part the ice is in when you open the door is in the top and has the ice in it this pulls out, if you pull part number seven on this diagram out the auger will come out with the ice and all, we need to see whether it's broken inside by dumping the ice out and taking a look at it, also if you've got Frost in ice buildup around the entrance the ice comes out of most likely the flap is in closing tightly and the freezer is pulling in moist air from the house in it freezes around the flap and eventually will freeze up with the ice will come through anymore, this is most likely the issue, you being 78 years old makes a little tougher to work on this I'm sure, if you don't think you can do these things and you will need to call a technician then unfortunately, let me know, thanks, Bryan