How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Whirlpool built in Microwave in our home and it will

Customer Question

I have a Whirlpool built in Microwave in our home and it will run for just a couple seconds and then it stops. If we wait for an hour, it will run again but then it appears as it gets some use again (60 seconds), it starts the same thing. Can this be fixed?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


your high voltage transformer is overheating. the problem is its no longer available from what I can see, your better off replacing the microwave at this point, in fact most of the parts are unavailable for this unit. you would be wasting your money having a service tech look at this and tell you they cant get the parts. microwaves are a lot cheaper to replace then repair, hope this info helps, thanks Bryan

Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thanks for such a quick response.
How do you know that no parts are available for this unit? Is there some web services that tells you that?
Expert:  Bryan replied 5 years ago.

I looked it up in my database, I do service and have access to millions of parts but they say this is no longer available, I checked 5 of my suppliers and no one has it, they all say dicontinued, even if it was available it would run around $172.00 which would make the repaire with service and labor around $300.00, dorry for the bad news, thanks Bryan


Customer: replied 5 years ago.
Brian. I wish you well and will click 'accept answer' below. Have a great day.
Expert:  Bryan replied 5 years ago.
thank you, have a great day, well wishes, Bryan