Appliance Repair Questions? Ask a Technician for Answers ASAP
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Does the light blink seven times, pause, and then repeat
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Ok you have a failed heating system. Most likely the heating element at the bottom of the unit has gone out. To test, and replace it it you need to remove the unit from the counter and tip it back so you can access the bottom of the unit. To test the element you need to disconnect the wires going to it and do a continuity (ohms) test to the element. If it does not have continuity it will need to be replaced. Please stand by and I will get you parts ordering information.Thank you.
Please click here to order the new element.
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ok, i'll give this a try. I tell you this dishwasher has really been problematic since the warentee expired.
first the door sensor went on it last year
now the heating element this year
do you think i should consider replacing it
The seven flashes problem is a common failure with these units. Other than that they are good units. The element isnt that expensive to replace (if you do it yourself). I would go ahead and replace the element and keep this unit.
FYI: the newer elements are not problematic like the origonal ones
good to hear thank you
You are welcome.
I took out my unit and looked under it and don't see anything that looks like the picture of the part
can you give me more detailed instructions on removing the heater
Ok if you look inside of the unit there are two places that the heating element goes down into the bottom of the unit. Directly below those two points is where the connections for the element are.
oh, so the heating element is inside the unit and i need to disconnect it from under the unit
ok, do you have any picture of this
i'm going to look at it agin now
yes. There is a nut on eack end that secures the element into the unit (underneath it just above the wire connections). Remove them and the element is removed from inside the unit.
Sorry I dont have a picture of it.
I can draw you a diagram if you like
let me try it before you go throught all of that
i see the heater, it seems to connect near the back of the unit
i'll try to find the nut's
yup it does.
what i see are 2 wires
one on each side
going into long white hex shaped tubes
Yup those are the wires you need to disconnect and then do an ohms test between the two connections.
how do i disconnect the wires
The hex tubes should unscrew from the unit. Use a cresent wrench and try turning them Counterclock wise
ok i removed the white plastic tubes
now should i slide the wire's i found off
Then you need to do the ohms test
ok, just slide the wires off?
Yup they are just spade connectors. You might want to grab the base of the connector with a pair of pliers rather than pulling on the wire. Hate to see you pull the wire out of the connector
ok got it off
i'll test it now
there seems to be continuity
i have to run out for a while. I'll keep this window open and try to connect with you when i get back around 8:30 this evening.
Ok I will not be back on line until tomorrow morning. I too have to go out. i will check back with you in the morning. FYI: if the element is good then the control board, or thermistor is the next thing you need to test. I will get you the tech sheet to work from.
great!!! i'll be looking for it tomorrow.
Getting it now. Ill post it here shortly
Please click here to download the tech sheet. On page 2 about 2/3 of the way down is the diagnostics for the seven flashes error code.
The document doesn't help me.
all the unit needed was to be reset
now something additional is wrong with it
because i took it apart
at your recommendatino
I am sorry to hear that. Please understand that I cant predict everything, and can only go by the information you provide.
What is/isn't the unit doing?