Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please stand by. I am looking this up for you now.Thank you.
This is what the service manual says about the error code:
WATER TEMPERATURE SENSOR ERRORIf the water temperature sensor (NTC) value is out of range(23°F to 217°F [-5°C to 103°C]) during the water-heating stepof the WASH cycle.NOTE:To find correct Ohm reading refer to the WaterTemperature Sensor section.Possible Causes/Procedure1. Unplug washer or disconnect power.2. Check the water temperature sensor and connection to it.3. Check resistance of heating element, if present on thismodel. (abnormal = infinity)4. Refer to the Water Temperature Sensor section.
WATER TEMPERATURE SENSOR ERROR
If the water temperature sensor (NTC) value is out of range
(23°F to 217°F [-5°C to 103°C]) during the water-heating step
of the WASH cycle.
Temperature Sensor section.
1. Unplug washer or disconnect power.
2. Check the water temperature sensor and connection to it.
3. Check resistance of heating element, if present on this
model. (abnormal = infinity)
4. Refer to the Water Temperature Sensor section.
Please stand by and I will upload the manual for you to work from to do this yourself.
This unit is stacked with the dryer on top, do I have to unstack or is there a way to work on this unit without unstacking?
One moment and Ill see. Most likely you will have to remove the dryer to access the failed componant(s)
It also started making a noise during the spin cycle and on high speed, sounded like maybe a drive belt going bad. Could this have contributed to the problem by possibly knocking the sensor?
The water temperature sensor is located at the back of the wash tub. You will have to remove the back cover of the unit to get to it. If you can spin the unit around without having to remove the dryer then you can leave the dryer in place
It is possible that the wires going to the sensor were knocked loose. The unit making a lot of noise during the spin cucle may indicate a main bearing going out.
If that is the case then the cost to replace the mani bearings is over $500.00. Unfortunatly to do that repair requires special tools.
The service manual that I am uploading for you covers both repairs. It is a large file so it will be a few minuets to complete the upload.
It sounds more like a slapping noise and only on high spin speed, mediunm spin speed sounds normal, that's why I was hoping for maybe a belt problem. Do you know how I keep this info?
Are you referring to this chat session? You can highlight it and then select copy. Paste it to a notepad file.
3 more minuets left on the upload.
Yes and also the manuals you are uploading, are the going to my email or on this chat Post, first time I have used something like this.
I will provide you with a link to the manual download here in this chat.
one minuet left on upload
Thanks, XXXXX XXXXX
You are welcome. =)
Please click here to download the manual. Page 4-1 shows the location of the sensor. Testing proceedures are under the tempersature sensor listing in the index.
Would you like a link to purchase the temperature sensor on line?
OK, I also have some appliance parts stores locally too.
Ok please give me a minuet.
Having a problem bringing up your model number. Sorry for the wait.
I received the manual and saved it to my computer. It looks like it worked OK. That's ok, i'll wait. If it is a problem, let me know and I can check locally also so as not to hold you up any longer. You have been a great help.
Well nutz! I am sorry but I cant find the part. Im sure that your local appliance parts retailers can get it for you. If anything just takethe old one in with you. It should have an OEM number on it
Great and thanks for you info and help. I presume I just click accept now?
Yes. Thank you. Please let me know if you have any problems. The link below will bring you back to this question thread. http://www.justanswer.com/appliance/4xulh-whirlpool-duet-washer-showing-error-code-f-24.html