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Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19183
Experience:  Over 35 years of in home appliance repair and service
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I HAVE A WHIRLPOOL TOPLOAD MACHINE PURCHASED 5 YEARS AGO IN

Customer Question

I HAVE A WHIRLPOOL TOPLOAD MACHINE PURCHASED 5 YEARS AGO IN FEBUARY FROM BEST BUY. MY MACHINE WHEN THE WASHER IS LOADING WITH WATER THE WATER GOES INTO THE MACHINE AND STRAIGHT OUT WITH NO CYCLES AT ALL. CAN YOU ESTIMATE HOW MUCH TO REPAIR.

THANK YOU [email protected]
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 5 years ago.
Hello I'm Larry and thank you for using this service. I'll be helping you with your problem today.

the drain hose is to far down the drain pipe, pull the hose up to the top of the drain pipe and the water will stop running out as it fills ,,, thanks
Expert:  Appliance Tech Larry replied 5 years ago.
i see you have not press the accept button yet and I'm about to go off line so if you still have questions please ask now ,,, thanks
Expert:  Appliance Tech Larry replied 5 years ago.
is there anything else i can help with before i leave for the day ,,, Larry
Customer: replied 5 years ago.

TRIED MOVING DRAIN HOSE TO DIFFERENT LEVELS AND DID NOT WORK

Expert:  Appliance Tech Larry replied 5 years ago.
start the washer and hold the hose at the top of the drain pipe and tell me if it will fill and top and the water quit running out please
Customer: replied 5 years ago.
did not work
Expert:  Appliance Tech Larry replied 5 years ago.
does the hose fit into the drain hose real tight?
Customer: replied 5 years ago.
no
Expert:  Appliance Tech Larry replied 5 years ago.
may i have your model number please
Customer: replied 5 years ago.
MODEL NUMBER LSB6300PW-4
Expert:  Appliance Tech Larry replied 5 years ago.
thank you ,, when you turn on the washer does it agitate or spin as it fills or does it overflow the tub onto the floor?
Customer: replied 5 years ago.
WATER RUNS OUT THE DRAIN HOSE WASHER DOES NOT AGITATE OR SPIN WHILE TRYING TO FILL
Expert:  Appliance Tech Larry replied 5 years ago.
how high behind the washer is the top of the drain pipe. is the drain pipe as tall as the back of the washer by the control panel?
Customer: replied 5 years ago.
NO, GOES STRAIGHT DOWN TO FLOOR DRAIN
Expert:  Appliance Tech Larry replied 5 years ago.
that is the problem, the drain pipe needs to be atleast 42 inches high or as high as the tub of the washer or the water will run straight though and ever fill the tub to wash, add some pipe so the drain pipe will be up as i said and then it will be fine ,, Glad i could help you with your problem so please be fair and press the accept button before you leave ,, thanks
Expert:  Appliance Tech Larry replied 5 years ago.
is there anything else i can help you with before i leave today ,, i see you have not press the accept button yet and I'm about to go off line so if you still have questions please ask now ,,, thanks
Expert:  Appliance Tech Larry replied 5 years ago.
is there anything else i can help you with before i leave today