How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Barry G. Your Own Question

Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 5968
Experience:  27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Type Your Appliance Question Here...
Barry G. is online now
A new question is answered every 9 seconds

I relocated a hotpoint refrigerator model HTF16bbmbrww from

Resolved Question:

I relocated a hotpoint refrigerator model HTF16bbmbrww from one house to another. Its a few years old maybe 8 or 9yrs. was working fine at old house. We slid it gentley on its side down short flight of indoor steps and rotated it very carefuly and slowly from bottom to top and from top to bottom (the refrigerator was upside down for about 20-30 seconds), we carefully lowered it on it's side into the back of my truck. I drove about 20 min - 30 min to new location and carfully rolled it into place and let it set over night unpluged. went in to plug it up and put selector on 9 (coldest) it run about 1hr ..did not seem to be getting cold enough then the compressor and fan stop, I took a screw driver and turned in hole slot near the light bulb area and then the compressor and fan came back on.

I'm looking for a way make it get colder, I don't have a manual and I'm a little puzzel wether there is a major issue. Can you help geve me some insite?
Submitted: 3 years ago.
Category: Appliance
Expert:  Barry G. replied 3 years ago.
Hello my name is XXXXX XXXXX I will be assisting you.

Have you checked the fan in the rear? Can you find any area on the rear wall of the freezer that is cold?

Barry
Customer: replied 3 years ago.
THE fan was running and there was cold air blowing from the top freezer and cold air blowing from the bottom frig I'm not sure if it is cold enough and I,m also wondering if having it upside down for about 30 second had any affect on it. I think I felt the back freezer panel getting a little cold.
Expert:  Barry G. replied 3 years ago.
Thats not likely if the compresor is operating. Usually what happens when you do that the capillary tube which is very small becomes clogged with debris and the compressor then builds too much pressure and shuts down. This would be indicated by a click every 4 minutes or about that. And a very hot compressor.

Go around behind the refrigerator and remove the lower panel. Touch the top of the compressor. Can you keep your hand on it? And the fan back there is operating?

Barry
Customer: replied 3 years ago.

I am not where the regrigerator is right now. It was running when I left the other location earlier.

Expert:  Barry G. replied 3 years ago.
I see, ok this is what to do. Take some handtools with you. Touch the compressor check the fans. If the compressor is warm or uncomfortable to hold your hand on thats ok as long as it is not so hot that you cannot hold your hand on it or cold and not vibrating.

If the two fans are operating and the compressor is vibrating but the freezer is not cold you will need to remove the rear "inside" freezer panel and take a look at the coils in there. Every coil in there should be lightly frosted. If they are not and everything is operating and has been more than an hour there is a freon leak.

If you find something I have not described to you in the checks that need to be made or if I have not explained something well please let me know.
Barry
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 5968
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Barry G. and 3 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.