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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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My Viking Microwave/Convection oven will not heat in either

Customer Question

My Viking Microwave/Convection oven will not heat in either type of cooking. The fan comes on, the turntable goes around, and the time and clock work.

This is a Viking Professional VM0C205SS and was expensive. I have only had it four years.

Thanks for your help.

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Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Medic replied 5 years ago.

Two things would be needed to make the diagnosis and repair. High voltage experience and a volt/ohm meter.

If both do not heat I would suspect a voltage issue. The most likely issue would be the door switch. If the switch fails the heating part of the circuit is not completed.

If the door switches test good, there are three, the control would need to be replaced to fix the issue.

Let me know
Appliance Medic and 3 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

Thank you. We will try this. We are located in the part of Kansas where I wouldn't have any idea where to get help. I had ordered this online. My husband is a farmer so I am sure that we can figure this out. Thanks again for your help.
Expert:  Appliance Medic replied 5 years ago.
Yes you are more than welcome friend. Good luck with your repair

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