Hi Sir or Madam, Thanks for using Just Answer. My name is XXXXX XXXXX I will be helping you today.
You may have a bad door lock or a bad motor control board. Put the washer in spin mode and let run for about 60 seconds, then turn it off and try to open the door right away. If it opens then you have a bad door lock assembly. If it doesn't open then you need to make sure there is not anything in the pump. Check to see if it pumps out at all. If it doesn't then take the back off and get to number 40 in this picture and see if it is full of stuff. If all of this checks ok you have a bad motor control board and it wont let it go into high speed spin.